SBS Investigations - SBS Investigations provides the state insurance department with the ability to manage the investigation of consumer and industry fraud. Cases can be initiated from multiple tools, including the NAIC's Online Fraud Reporting System (OFRS), SBS Consumer Services and SBS Enforcement.
- Attach document, photo, audio and video electronic files to a case
- View/print a chronological activity log
- Create ticklers (with electronic reminders) for follow-up activities and deadlines
- Assign a keyword to cases for easy reporting on hot topics
- Record investigation details/results from a convenient summary screen